Sumário
The need for indigenous theory and practice
Gary N. McLean
Knowledge era and service sector (particularly exports): an exploratory study of india
Rajesh K Pillania
Design as service - some thoughts about knowledge, knowledge management and services
Anthony Wensley
Plato revisited: e-direct democracy in the knowledge society
Cristina de Abreu
José Caramelo Gomes
Changes in paradigms for financial reporting for securities: some evidence from Eastern Europe countries
Jiri Strouhal
Carmen Bonaci
Fitim Deari
Svetlana Zverovich
Creating value from intellectual capital in Portuguese banking institutions
Maria do Rosário Cabrita
Virgílio Cruz Machado
António Grilo
Utilization of SST in the banking services and the consumer's behaviour in Portugal
Maria A. Rodrigues
João F. Proença
Individual and organizational variables as predictors of career advancement among academics in private institutions of higher learning
Lawrence Arokiasamy
Maimunah Ismail
Aminah Ahmad
Jamilah Othman
Visualising the hidden value of higher education institutions
Susana Elena
Katja Pook
Campbell Warden
Ozcan Saritas
Career aspirations of R&D professionals in government research institutes and multinational corporations in Malaysia
Maimunah Ismail
Efizah Sofiah Ramly
The role of high-tech services in the knowledge economy
Vera Czesana
Zdenka Matouskova
Exploring competencies of Malaysian occupational safety and health professionals using Delphi technique
Rabaayah Daud
Maimunah Ismail
Zoharah Omar
HRD domain in the service science discipline developing interdisciplinary professionals
Donna Dickson
Igor Noveski
Hana Hamidi
The knowledge society cross-cultural differences and challenges US American and British foreigners face while living in Spain. An international HRD empirical perspective
Marielli Cardona-Rivera
A paradigm change: rethinking resource scarcitya
Antonio Eduardo Martins
Felipa Lopes dos Reis
Intellectual capital: reviewing context and structure
Carlos M. O. Garcia
Factors influencing appropriateness of intellectual capital assessment methods
Agnieta B. Pretorius
F. P. (Petrie) Coetzee
Managing knowledge in services: the needed methodology
Paulo Lopes Henriques
Carla Curado
knowledge intensive services
Zuzana Tuckova
Getting people involved: the benefit of intellectual capital management for addressing HR challenges
Katja Pook
Intellectual capital in service- versus product oriented companies - what's the difference?
Aino Kianto
Pia Hurmelinna-Laukkanen
Paavo Ritala
Towards transforming human capital to structural capital a meta modeling-based approach
Wilfrid Utz
Dimitris Karagiannis
The influence of clients, as a dimension of the relational capital, on the product-process innovativeness
Helena Santos-Rodrigues
Maria do Rosário Alves de Almeida
Matching imports to skills in vintage-capital technology menu setting. Evidence from Poland
Szymon Truskolaski
Impact of business services FDI on the host economy: the case of Hungary in comparison with other Visegrad countries
Magdolna Sass
Economical and financial effects of property sale to the foreigners after the year 2000 in Turkey
Hasan Bulent Kantarci
Haydar Karadag
The internationalization of Portugal Telecom and its impact on the company's organizational structure
Manoel Justiniano Melo da Fonseca
Joaquim Ramos Silva
Ana Maria Ferreira Menezes
Social media - knowledge management 2.0?
Satu Luoma
Jussi Okkonen
Pasi Virtanen
Influences of the cooperation among the organizational units in the knowledge management
Antonio Juan Briones Peflalver
Francisco Laborda Peflalver
Analysis of recruiting and selection as knowledge management practices. An approach from the resource-based view of the firm
Nuria Calvo Babio
Information and knowledge management in strategic alliances with publication in the press
Leyla Angelica Sandoval Hamon
Francisco Laborda Peñalver
Antonio Juan Briones Peñalver
A knowledge management strategy
Daniela Castrataro
Stuart Watson
Building the future: the multiple challenges to the production of knowledge in engineering - the case of ISEL
Noémia Simões
José Carlos Quadrado
Status of management and delivering municipal services in Meherpur municipality
Sohel Rana
The knowledge management as personnel management in information systems
António Eduardo Martins
Felipa Lopes dos Reis
Knowledge management: the key on project management success
José Antonio Henriques Dinis
Carlos Tavares Ribeiro
Managing environmental knowledge as a way to improve business performance
Aurora Martínez-Martínez
Juan-GabrieI Cegarra-Navarro
Maria Teresa Sanches Polo
A study on the effect of extrinsic motivators, social-psychological forces and organizational climate on the intention for knowledge sharing among knowledge workers
Merin Jacob
Binoy Joseph
Factors of kibs providers' innovativeness
Liudmila Bagdoniene
Rasa Jakstaite
Agne Kazakeviciuté
Knowledge management, collective intelligence in Latin America, a dynamic and institutional process
Daniel Trejo-Medina
What links knowledge to logistics service in a company? An approach towards knowledge-impact analysis and knowledge-based service management in logistics companies
Gaby Neumann
Knowledge management and sector competitiveness in logistics services: a regional collaborative model
Nelson Tovar
Carlos Meiselt
Helga Bermeo
Helmut Zsifkovitst
Knowledge sharing in logistics networks
Barbara Krenn
Helmut E. Zsifkovits
Knowledge within the e-procurement systems as a source of the supply chain efficiency
Blazenka Knezevic
Unification of international law as the facilitator for the development of knowledge based economy
Branislav Malagurski
Commercializing government-funded research: China's reception of the U.S. Bayh-Dole act
Lilou Jiang
Exploring the functioning of Italian courts of justice
Luca Verzelloni
Comparison of the human development between OIC countries and the other countries of the world
Ali Changi Ashtiani
Hadi Ghaffari
Competences: from an organizational experience to a professional category proposal. A study in Brazil
Allan Claudius Queiroz Barbosa
Design guidelines for work related learning arrangements
Josephine H. Lappia
Knowledge combination and exchange: the Fundação Ezequiel Dias experience
Epaminondas Bittencourt
Integrated organizational structure for strategy management
Leandro Pinheiro Cintra
Economic intelligence system: a research model tested in Portuguese firms
André Magrinho
Mário Franco
Joaquim Ramos Silva
Public investment in knowledge: the case of the European social fund in Portugal
Eduardo Tomé
Information needed to make evident the imputation of costs with staff members: theoretical study with application to a project funded by the European social fund at Universidade Lusíada de Famalicão
Murilo Sampaio
The practice of sustainability building bridges for sustainability development at organizational level
E.R. Oliveira
Public works policy in Portugal: a case study in unsustainability
João Joanaz de Melo
Consumer social responsibility in times of crisis
Paula Cristina Lopes Rodrigues
Francisco Vitorino Martins
The contribution of e-learning for the sustainable development of the hospitality industry
Manuela Sarmento
Diamantino Durão
Social tourism: the impact of the occupation of leisure in the promotion of a logic of citizenship in old age
Ana Mestre Vieira
The link between trade and tourism demand
Nuno Carlos Leitão
Factor determinants of total factor productivity growth in Malaysian hotel industry: a stochastic frontier approach
Sangho KIM
The effect of service orientation and service quality on customer loyalty in tourism
Manuel Maçães